Food & Beverage

AI for Restaurant

Your virtual assistant modernizes restaurant operations by managing reservations, recording guest preferences, and scheduling follow-ups, so you can focus on great food and service.

Start 14 Day Free Trial

Book a Demo

30%

Fewer missed reservations with automated reminders.

98%

Reduction in time spent on manual scheduling and note-taking.

25%

Higher repeat visits through personalized guest engagement and loyalty automation.

AI Virtual Receptionist for Restaurants and Takeaway Businesses

A Smarter Way to Run Your Food Business

At VirtualAssistant.com.au, we understand how fast-paced the food and hospitality industry can be. Whether you’re a family-run café, a busy pizza shop, a Thai restaurant, or a large dining venue, our AI Virtual Receptionist ensures every customer is served promptly — even when your staff are flat out in the kitchen or on the floor. It manages reservations, takes takeaway and delivery orders, and provides instant answers to customer questions — all with your business’s tone and style.

Focus on Food and Service, Not the Phone

Your AI Receptionist answers every call while your team focuses on preparing great meals. It can take orders for pickup or delivery, confirm menu items, and answer questions like ‘Do you have vegan options?’, ‘What time do you close?’, or ‘Can I book a table for six?’ — instantly and accurately. It can also process new reservations, manage cancellations, confirm delivery addresses, and send order updates or confirmations automatically.

Never Miss an Order or Booking Again

Even during peak meal times or after hours, your AI Receptionist ensures every order, booking, and inquiry is captured. It provides details about your menu, daily specials, delivery areas, and catering services — while logging every interaction for your team to review. Whether you’re running a small café, a sushi bar, a burger shop, or a multi-location restaurant, you’ll never lose a customer because of a missed call again.

Key Benefits

Enhance your restaurant operations with AI-driven automation that simplifies reservations, personalizes service, and boosts customer retention.

Take Orders Instantly

Handles phone orders for pickup or delivery with full order details and confirmation messages.

Manage Reservations Effortlessly

Books, confirms, and updates dine-in reservations while syncing with your schedule.

Fully Customizable to Your Cuisine

Your AI Receptionist can be trained to understand your menu, specials, and dietary requirements — whether you serve Italian, Indian, Thai, Japanese, Greek, or modern Australian cuisine.

Works for All Business Sizes

Perfect for cafés, takeaways, and large restaurants — scaling effortlessly as you grow.

Affordable 24/7 Coverage

Acts as a full-time receptionist that never sleeps — handling calls, orders, and bookings day or night.

Improved Customer Experience

Delivers quick, friendly, and accurate responses that keep customers coming back for more.

Automated Reservations

Automatically handle table bookings, confirmations, cancellations, and waitlists without manual intervention.

Time-Saving Automation

Let AI handle confirmations, feedback collection, and promotional follow-ups so your staff can focus on service and hospitality.

Boosted Customer Loyalty

Send tailored offers, birthday greetings, and special-event reminders to keep customers coming back.

Why Food Businesses Choose VirtualAssistant.com.au

Our AI Virtual Receptionist is trusted by food and hospitality businesses across Australia — from small takeaway stores to high-end dining venues. It integrates seamlessly with your POS and reservation systems, such as OpenTable, ResDiary, and Uber Eats, ensuring every order or booking is handled smoothly. Best of all, your AI Receptionist can be trained to your exact workflow, cuisine, and brand voice — giving customers a consistent and friendly experience every time. Let our AI handle the phones while you focus on what you do best — cooking, serving, and delighting customers.

Simplify Orders, Notes, and Follow-Ups

After each shift, your team can record quick voice memos that are automatically transcribed and summarized — great for noting large orders, special requests, or delivery updates. You can also upload menus, pricing updates, or customer feedback directly into your dashboard, keeping everything organized in one place.