Professional and Empathetic Tone
The AI communicates calmly and compassionately, mirroring the supportive environment of your practice.
Your virtual assistant supports mental health care by managing session bookings, reminders, progress notes, and follow-up care.
Fewer missed appointments with automated reminders.
Reduced hours spent on scheduling and note-taking.
More patient continuing regular therapy sessions.
VirtualAssistant.com.au, we understand that running a psychology practice requires compassion, precision, and confidentiality. Our AI Virtual Receptionist is designed to handle calls, manage bookings, and respond to inquiries with empathy and discretion — ensuring your clients always feel supported and respected.At
While you’re in a session, your AI Receptionist answers calls instantly, provides information about appointment availability, and schedules or reschedules clients automatically. It can also handle sensitive queries with a calm and reassuring tone — ideal for practices where confidentiality and care are essential.
Whether you’re in session, writing notes, or out of the office, your AI Receptionist ensures every inquiry is handled promptly and professionally. It can provide details about your services (such as child psychology, couples counselling, trauma support, or workplace wellbeing), discuss available appointment times, and send reminders. You’ll never lose a new client or referral because of a missed call again.
Streamline your practice with intelligent automation and patient care tools
The AI communicates calmly and compassionately, mirroring the supportive environment of your practice.

Every interaction is handled with care and privacy, ensuring compliance with ethical and professional standards.

Save on administration costs while enjoying round-the-clock coverage for your practice.

Sends supportive check-ins and wellness prompts between sessions.

Ensures clients stay accountable with reminders and motivational check-ins.

Automatically books, reschedules, and cancels sessions with reminders sent to clients for reduced no-shows.

Ensures consistent follow-ups for ongoing mental health progress.

Clients receive immediate, professional responses — even outside of office hours.

Gain valuable insights from client interactions, monitor progress, and improve treatment outcomes through data-informed decisions.
Our AI Virtual Receptionist is trusted by psychologists and mental health professionals across Australia. It’s designed to sound natural, compassionate, and professional — creating a welcoming first impression for every client. By managing calls and appointments seamlessly, it helps you stay focused on client wellbeing while maintaining a modern, efficient practice.
After each session, psychologists can record voice memos that are automatically transcribed and summarized for easy reference. Session notes, documents, and follow-up reminders can all be securely uploaded and managed in one place. This ensures continuity of care, accuracy in record-keeping, and a smoother workflow for your practice.
Help clients cope with anxiety, stress, or depression through structured therapy sessions.
Encourage mindfulness and self-care practices with reminders and resources.
Track and adjust strategies for long-term psychological care.
Document patient progress milestones and therapy outcomes securely.
Answer common patient inquiries via AI chat or voice assistant.
Get you Ai Virtual
Receptionist set up in
under 5 minutes.
Through timely reminders

With automated bookings and secure note- keeping
More patient engagement outside sessions via check-ins
A patient managing anxiety schedules a therapy session through your virtual assistant
Confirms the appointment automatically with a pre-session reminder.
Therapist secretly logs sessions insights and progress notes.
Assistant automatically schedules the next check-in session.
Guided questions to help manage stress, emotions, and self-discovery.
Join thousands of industries who are transforming patient care with our AI solutions.
Discover how our AI solutions are transforming various industries.

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